Privacy policy

Privacy Policy - GlamourGrace

At GlamourGrace, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website and make purchases. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of personal information to provide you with a smooth and personalized shopping experience. This includes:

  • Personal Identification Information: When you place an order, register for an account, or subscribe to our newsletter, we may collect your name, email address, mailing address, phone number, and payment information.
  • Non-Personal Identification Information: We may collect information about your browser type, device type, operating system, and IP address when you visit our website.
  • Payment Information: When making a purchase, your payment information (credit card details, billing address) is processed through a secure third-party payment processor. We do not store your credit card details on our site.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing and Fulfillment: To process your orders, deliver products, and provide customer support.
  • Customer Service: To respond to your inquiries, requests, and concerns.
  • Improving Your Experience: To personalize your shopping experience, offer product recommendations, and send marketing communications (if you’ve opted-in).
  • Security and Fraud Prevention: To monitor and protect the security of our website and transactions.
  • Legal Compliance: To comply with applicable laws and regulations.

3. How We Protect Your Information

We use a variety of security measures to ensure your personal data is kept safe, including encryption, secure servers, and firewalls. Our payment gateway providers use Secure Socket Layer (SSL) technology to protect sensitive financial information during transactions. However, please note that no data transmission over the Internet can be guaranteed to be 100% secure.

4. Cookies

We use cookies on our website to improve user experience. Cookies are small files stored on your device that help us remember your preferences, improve site functionality, and analyze web traffic.

  • Necessary Cookies: These are essential for the website to function properly, such as remembering items in your cart.
  • Performance Cookies: These help us analyze how visitors interact with our site, allowing us to improve its performance.
  • Targeting Cookies: These are used to display personalized advertisements based on your browsing history.

You can manage your cookie preferences in your browser settings, but please note that disabling cookies may affect the functionality of the website.

5. Sharing Your Information

We respect your privacy and will not share, sell, or rent your personal information to third parties except in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping companies) to complete your order or provide other services related to your purchase.
  • Legal Requirements: If required by law or to protect our rights, we may disclose your personal information to authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

6. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for the content or practices of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request to see the personal information we have collected about you.
  • Correction: You can update or correct your personal information.
  • Deletion: You can request that we delete your personal data, subject to certain exceptions.
  • Opt-Out: You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in our emails.

To exercise any of these rights, please contact us at [email protected].

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your personal data is no longer needed, we will securely delete or anonymize it.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we learn that we have collected personal information from a child, we will take steps to delete it.

10. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: [email protected]
  • Company Name: AIDA FOD SERVICE SARL
  • Address: 229 rue Saint-Honore, 75001, Paris

We take your privacy seriously and are here to assist you with any questions or requests.